NCWise+Issues

My NCWise login screen will not launch, what should I do? 1. Make sure your Pop-up blocker is set to allow Pop-ups. Directions: Click on Internet Explorer, tools, Pop-up blocker. Make the setting say-"turn on Pop-up blocker".

2. Make sure you are not using a Google toolbar. Directions: Click on Internet Explorer, view, toolbars and uncheck everything, except the menu bar.

3. Make sure Add-ons are enabled. Directions: Click on Internet Explorer, tools, manage Add-ons, enable and disable Add-ons. Make sure all Add-ons are enabled.

4. If the Harnett County Website is down, go directly to the NCWise website to login: [|NCWise]

*The NCWise Service Desk does not recommend, or support Mozilla Firefox as a supported application. If you choose to use Mozilla Firefox to launch NCWise, ensure that Pop-ups are allowed before you run/print reports. Directions: Click on Mozilla Firefox, tools, options, content. Uncheck block Pop-up windows and click ok. Home Computer Workstation Requirements